A credit function that could not staff its own growth
The brief
A mid-sized lender was opening branches faster than it could produce credit managers, and was promoting relationship officers who had never underwritten independently.
What we ran
A nine-month functional academy in credit and risk, three cohorts deep, with a live loan-file defence as the exit assessment and internal credit heads trained as tier-one faculty.
- Officers through the academy
- 312Officers through the academy
- Completed the exit defence
- 88%Completed the exit defence
- Cohorts in twelve months
- 3Cohorts in twelve months