Privacy Policy

1. Scope of this policy

This policy explains what personal information iAdmit collects when you use this website, speak to a counsellor, download a brochure or enrol in a programme delivered with one of our partner institutes. It applies to this website and to the counselling centres listed under Contact.

It does not cover what a partner institute does with your data once you become their registered student. Institutes are independent controllers of their own student records and publish their own privacy notices, which you should read before you enrol.

2. Information we collect

We collect three broad categories of information.

• Information you give us — name, telephone number, email address, city, highest qualification, years of work experience and the programmes you are interested in. This comes from enquiry forms, brochure requests, event registrations and telephone conversations.
• Information generated during admission — identity and qualification documents, employer letters and payment references, collected only once you decide to apply.
• Information collected automatically — device type, browser, approximate location derived from IP address, pages viewed, referring website and the campaign a visit originated from.

We do not knowingly collect sensitive personal data such as health, biometric or financial account information beyond what a payment gateway requires to process a transaction. Card details are handled entirely by the payment processor and never reach our servers.

3. How we use your information

• To respond to your enquiry, check your eligibility and recommend programmes that fit your profile.
• To send you the brochure, fee schedule and admission timeline you asked for.
• To process an application with the relevant partner institute, which requires sharing the documents you submit.
• To provide learner support during the programme — session access, escalations and grievance handling.
• To improve the website and understand which programmes people are actually looking for.
• To meet legal, accounting and audit obligations that apply to us as a listed company.

We do not sell personal data. We do not share your contact details with unrelated third parties for their own marketing.

4. Consent and marketing communication

By submitting an enquiry form you consent to being contacted by telephone, SMS, email and WhatsApp about the programmes you enquired about, including on a number registered with the national Do Not Disturb registry. That consent is specific to admissions counselling.

You can withdraw consent at any time by replying STOP to any message, using the unsubscribe link in an email, or writing to the address in the contact section below. Withdrawal takes effect within seven working days and does not affect processing already carried out.

5. Who we share information with

• Partner institutes, where you have asked us to progress an application on your behalf.
• Learning management, telephony, email and analytics providers acting on our instructions under written contracts.
• Payment gateways and banks, for the sole purpose of processing fees.
• Regulators, auditors or law-enforcement agencies where we are legally required to disclose.

Service providers are permitted to process your data only for the purpose we specify and are contractually barred from using it for anything else.

6. Retention

Enquiry records are retained for twenty-four months from the last interaction, after which they are deleted or anonymised. Records relating to an enrolment are retained for eight years from programme completion, to satisfy statutory record-keeping and to allow us to reissue documents you may need later.

7. Your rights

• Ask for a copy of the personal data we hold about you.
• Ask us to correct information that is inaccurate or out of date.
• Ask us to erase data we no longer have a lawful reason to hold.
• Withdraw consent to marketing communication at any time.
• Nominate another person to exercise these rights on your behalf if you are incapacitated.

Requests are answered within thirty days. We may ask you to verify your identity before acting on a request, because acting on an unverified request would itself be a data breach.

8. Cookies and tracking

The website uses strictly necessary cookies to keep the site working, and analytics cookies to count visits and understand navigation. Advertising cookies, where used, allow us to show programme adverts to people who have already visited a relevant page.

You can block or delete cookies through your browser settings. Blocking strictly necessary cookies may break parts of the site; blocking the rest will not.

9. Security

Data is transmitted over TLS, stored on access-controlled infrastructure and available to employees only on a need-to-know basis. We review access logs periodically and require multi-factor authentication for administrative accounts. No system is perfectly secure, and we will notify affected individuals and the relevant authority if a breach is likely to cause harm.

10. Grievance officer and contact

Write to the grievance officer at studentsupport@iadmit.in or at 4th Floor, Brijwasi Excellentia, Goregaon East, Mumbai — 400063. Complaints are acknowledged within forty-eight hours and resolved within thirty days. If you are not satisfied with the outcome, you may escalate to the relevant data protection authority.